
While you’ll need to invest in technology, it’s typically much cheaper than hiring employees, paying benefits, payroll taxes, workers’ compensation, providing office space and laptops, and other costs of hiring. Using technology to provide your small business clients with self-service functionality means you don’t need to hire as many employees, so your operating costs will be lower. Reduces the Need for Staff/Keeps Costs Low
Interacting with freelance bookkeeping clients how to#
While they’ll still rely on you for high-level guidance and strategic advice, teaching clients how to use their accounting software to record transactions, send invoices, and access their own client data helps them better understand their small business financials and build trust. It’s empowering to find information needed to make decisions or manage cash flow without relying on another person. Empowers Clients to Take Part in Their Business Finances Let’s look at some of the biggest benefits your accounting firm and your clients stand to gain from fostering a collaborative accounting model.
Accountants: What Is the Best FreshBooks Plan for Your Client?īenefits of Self-Serve Accounting Clients. 5 Ways to Work Better With Your Clients in FreshBooks, for Accountants. Accountants: How To Help Your Client Switch to New Accounting Software. And you charge a monthly retainer based on the outcome, not an hourly rate for performing tasks. But a self-service business model focuses on delivering value by keeping accurate and up-to-date numbers, making tax season a breeze, providing wealth-building strategies for the business owner and their family, etc. Many firms provide bookkeeping, accounting, and tax returns for an hourly rate. In self-service accounting firms, accounting professionals help their clients get their books set up (or cleaned up), train them to maintain their bookkeeping and payroll, then provide monthly, quarterly, or annual financial statements and coaching. However, they’re happy to pay for expert advice, tax planning and preparation, payroll services, cash flow management, and other services. In reality, most small business owners don’t want to pay their accountants for basic bookkeeping work they can easily handle themselves. Instead, it’s about providing easy-to-use tools, training, and other resources that allow them to handle some of their own data entry and administrative work. Self-service doesn’t mean clients are left to their own devices. What Does a Self-Service Business Model Look Like?